Effective Date: 02-02-2025
Life Care Vitamin (“we,” “our,” or “us”) is committed to providing reliable and transparent shipping services across the United States and, where applicable, internationally.
1. Order Processing
Orders are processed Monday through Friday, excluding U.S. federal holidays.
Most orders are processed within 1–2 business days after payment confirmation.
Orders placed after standard business hours may be processed on the next business day.
You will receive an order confirmation email once your purchase is completed and a shipping confirmation email once your order has been dispatched.
2. Shipping Methods – United States
We ship orders within the United States using reputable domestic carriers, including:
United States Postal Service (USPS)
FedEx
United Parcel Service (UPS)
Carrier selection depends on product type, destination, shipping method selected at checkout, and service availability.
Estimated delivery times are displayed during checkout. Delivery timeframes begin once the order has shipped.
3. Shipping Timeframes
Estimated standard delivery within the United States:
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 1–3 business days
Delivery timelines are estimates only and are not guaranteed.
Delays may occur due to:
Carrier operational delays
Severe weather conditions
High seasonal volume
Address verification issues
Unforeseen logistical disruptions
We are not responsible for delays caused by third-party shipping carriers.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Customers may track shipments directly through the carrier’s official tracking system.
For delivery-related issues after dispatch (such as delivery attempts, missed packages, or transit delays), customers should contact the assigned carrier directly using the tracking information provided.
5. Shipping Fees
Shipping rates are calculated and displayed at checkout before order confirmation.
From time to time, we may offer promotional free shipping within the United States, subject to minimum purchase requirements.
6. Duties, Taxes & Domestic Orders
For orders shipped within the United States:
Applicable state sales tax will be calculated at checkout based on the shipping destination.
No additional duties or import fees apply to domestic U.S. shipments.
7. International Orders (If Applicable)
For international shipments outside the United States:
Shipping options and fees are displayed at checkout.
Import duties, taxes, and customs fees may apply depending on the destination country.
If offered, Delivery Duty Paid (DDP) service means duties and taxes are prepaid at checkout and no additional payment is required upon delivery.
Customers are responsible for complying with local import regulations.
8. Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
We are not responsible for delays or losses resulting from:
Incorrect addresses
Incomplete address details
Refused deliveries
Additional shipping fees may apply for reshipment.
9. Lost or Damaged Packages
If your package arrives damaged or is lost in transit:
Contact us within 7 days of delivery (or expected delivery date).
Provide order number and supporting documentation (photos if applicable).
We will work with the carrier to investigate and resolve the issue in accordance with carrier policies.
10. Shipping Restrictions
We comply with United States federal and state regulations and restrict prohibited or regulated products from being sold or shipped where applicable.
Certain products may not be available in specific states due to regulatory requirements.