Refund and Returns Policy

LifeCareVitamin
Effective Date: 10-02-2025

This Return & Refund Policy applies to purchases made through lifecarevitamin.com (the “Site”). LifeCareVitamin is operated in the United States and provides dietary supplements, wellness products, and related items.

We want you to be satisfied with your purchase. Please review the policy below carefully before placing an order.

1. 30-Day Return Eligibility (Unused Products Only)

Most products may be eligible for return within 30 days of delivery, subject to the following conditions:

To qualify for a return:

  • The item must be unused and unopened

  • The product must remain in its original factory-sealed packaging

  • All safety seals must be intact

  • Proof of purchase (order number or receipt) is required

  • Any promotional items or free gifts must also be returned

For safety and regulatory reasons, we cannot accept opened ingestible products.

2. Non-Returnable Items (Health & Safety Policy)

Due to hygiene, safety, and product integrity regulations, the following items are non-returnable:

  • Opened vitamins or supplements

  • Products with broken safety seals

  • Ingestible products (if opened)

  • Perishable goods

  • Gift cards

  • Items marked “Final Sale”

This policy ensures product safety and consumer protection.

3. Damaged, Defective, or Incorrect Items

If your order arrives:

  • Damaged

  • Defective

  • Incorrect

You must contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Clear photos of the product and packaging

  • Description of the issue

We will review and, if approved, offer a replacement or refund at no additional cost.

4. Resale & Bulk Purchase Policy

LifeCareVitamin primarily sells products for personal consumer use.

Orders identified as bulk, resale, wholesale, commercial, or third-party redistribution purchases may be subject to:

  • Final sale status

  • Limited return eligibility

  • Additional verification

We reserve the right to:

  • Limit quantities per customer

  • Refuse bulk resale orders

  • Deny returns that violate this policy

Products are not authorized for resale unless approved in writing.

5. Buyer Responsibility

Customers are responsible for:

  • Providing accurate shipping information

  • Inspecting orders upon delivery

  • Storing products according to label instructions

We are not responsible for:

  • Improper storage after delivery

  • Misuse of products

  • Customer dissatisfaction due to personal preference

6. How to Initiate a Return

Step 1 – Contact Us

Email us within 30 days of delivery to request return authorization.
Include:

  • Order number

  • Reason for return

Step 2 – Return Authorization

If approved, we will provide return instructions.

Step 3 – Return Shipping

Unless the item arrived damaged or incorrect, the customer is responsible for return shipping costs.

We recommend using a trackable shipping method. We are not responsible for returns lost in transit.

7. Refund Process

Once we receive and inspect the returned product:

  • Approved refunds will be issued to the original payment method

  • Processing time: 5–7 business days (depending on your bank or card issuer)

Shipping charges are non-refundable unless the return is due to our error.

8. Exchanges

We do not guarantee exchanges due to inventory limitations.
If you wish to exchange an item, contact us first to confirm availability.

9. Chargebacks & Abuse Prevention

We reserve the right to:

  • Deny refunds for policy violations

  • Dispute fraudulent chargebacks

  • Restrict accounts engaging in abuse or excessive returns

False claims may be reported to the payment processor.

10. Contact Information

For return requests or questions:

Email: info@lifecarevitamin.com

Please include your order number in all correspondence.+